For operators
A browser-based operator desk with hold, transfer, consult, three-way calls and a keypad. A live transcript and live assist during the call; disposition codes, notes and tags after it.
Multilingual AI voice agents Manage every call
from one platform
Voice agents answer incoming calls in the language you choose, book appointments and, when needed, transfer the call to your operators with a summary. Voice agents and your team work in the same cloud call center.
Integrates with the tools you already use
- HubSpot
- Salesforce
- Twilio
- Zapier
- Pipedrive
- Make
Key use cases
Automate your phone work, from the first response to a lead through appointment follow-up.
01 /
Speed-to-lead
Leads from web forms or ads are called within a minute and qualified.
60sAverage time-to-contact
02 /
Outbound prospecting
Upload your call list and schedule the campaign; Speakline places the calls and passes interested contacts to your team.
200+/hrConnected-call capacity
03 /
Booking & reminders
Speakline books appointments, sends a reminder the day before and calls back customers who missed their appointment.
40% ↓Fewer no-shows
04 /
Lead reactivation
Calls the older leads in your CRM with a single campaign and identifies those who are still interested.
15%Reactivation rate
Inbound calls: Callers to your number are also answered 24/7; their needs are identified and suitable requests are turned into appointments.
AI agents and your operators in one call center
AI agents and your operators work on the same queues, the same records and the same reports.
- 01
The AI answers
Every call is answered 24/7 in the language you choose. The agent uses your knowledge base, books appointments and resolves routine requests.
- 02
It hands over with a summary
When a person is needed, the call joins a queue with a short summary, so the operator doesn't have to ask the same questions again.
- 03
Your team takes over
Operators answer from the operator desk in their browser and continue the call with the details from the summary.
For supervisors
A real-time board of queues and operators. Listen, whisper or barge in, take over an AI call, and get alerts when calls wait too long or the day's service level drops.
For managers
Queue, operator, disposition and inbound reports with CSV export, daily or weekly summaries by e-mail, and AI quality scoring for calls.
How it works
From the moment a lead arrives to the CRM record, the process takes three steps.
From an enquiry to a planned meeting
Customer request
“I’m considering your product for my team. Could we meet on Wednesday afternoon?”
Details captured
- Need
- Product introduction
- Preference
- Wednesday afternoon
Next step
Clarifies the need and checks availability in the connected calendar. If no calendar is connected, sends the meeting request to the team.
Outcome
The customer’s needs and preferred time, together in their record.
- 01
Lead arrives
Every lead from a web form, Meta ad, webhook or the API is recorded instantly.
- 02
The agent calls
The voice agent calls within a minute, learns the need according to your script, answers questions and books an appointment.
- 03
Results are synced
Transcript, disposition and summary land in HubSpot, Salesforce or your own CRM via webhooks.
- <800 msConversation latency
- 20+Languages supported
- 99.9%Uptime SLA target
- 5 daysPilot onboarding time
Industry solutions
Configure your agent for reservation, appointment, service and sales calls according to your industry’s processes.
EXAMPLE USE
Hotels
Handling inbound reservation calls, check-in reminders, and room-upgrade offers.
View the industry solutionCore platform components
Voice agents, call center, campaigns, messaging and integrations run on the same infrastructure.
AI voice agents
Agents that speak in your brand’s tone, answer questions and book appointments. They run on speech recognition, speech synthesis and language models.
Call center for your team
Queues, a browser-based operator desk, live monitoring and reports. AI agents and people work the same calls.
Lead follow-up
Score, route and follow up on every lead. A built-in state machine makes sure no contact is forgotten.
Outbound campaigns
Schedule cron-based outreach, A/B test scripts, and pause instantly when targets are hit.
Messaging channels
SMS, WhatsApp, Telegram, Messenger and an API channel in one inbox, plus Trendyol and Hepsiburada customer questions.
Integrations
Native integrations and a clean REST API push every call, transcript and outcome into your stack.
Enterprise-grade security and compliance
SOC 2 Type II
Independently audited security certification
HIPAA Compliant
Healthcare data protection standards
GDPR & KVKK
Full compliance with EU and Turkish data regulations
99.9% SLA
Guaranteed service continuity commitment
Built-in security features
Two-step sign-in
Authenticator app, recovery codes and remembered devices, with workspace-wide enforcement.
Recording with KVKK notice
Stereo call recording with a KVKK notice for callers.
Local regulatory compliance
Designed with Turkey’s KVKK, İYS and BTK requirements in mind, including an idle-number warning for Turkish numbers.
Regional data residency
Regional data residency, including Turkey, and dedicated deployments for organizations that need them.
Customer stories
Results shared by businesses using Speakline.
“After integrating Speakline, our time to respond to inbound forms dropped from 12 minutes to 45 seconds. No lead goes unanswered.”
MTMarcus T.
Real Estate Advisory Firm
94% faster time-to-contact“Speakline handles 300+ inbound calls a month. Our team now only deals with qualified appointments, and the difference is clear.”
SASarah A.
Private Health Clinic
300+ calls a month handled automatically“With the CRM integration, every conversation is logged instantly. Our sales team's productivity jumped 40% in the first month.”
JRJames R.
Auto Dealership Group
40% productivity increase
Common questions
How natural do the agents sound?
We use current neural speech synthesis and stream the language model’s replies with sub-second latency, so the conversation flows naturally.
Which telephony providers do you support?
You can connect your existing number to Speakline over SIP. Ready-made settings are available for Twilio, Verimor, NetGSM and Türk Telekom, and you can also connect any other SIP provider or your own PBX.
Where does my data live?
EU-region by default. Recordings, transcripts and CRM sync are encrypted at rest and in transit.
Can I use my own voice?
Yes. Send us a 30-second sample and we'll fine-tune a private voice clone for your account.
Go live with a voice agent in five business days
Our team completes the setup with your own scripts and existing phone numbers.