Reach out. At the right moment.

You choose a contact list and a reason for calling, and the AI voice agent works through the list during the hours you set and within your limits on simultaneous calls. Each outcome is recorded, interested contacts are routed to your team and people who couldn’t be reached get retries. Appointment reminders, confirmations and reactivation calls are the most common uses.

Yes. The agent calls your customer before the appointment to confirm attendance, takes new preferences from anyone who wants to change and records the outcome. Cancellations and change requests go to your team, and if your calendar is connected, available times can be checked. Your front desk no longer has to set aside part of the day for reminder calls.

In Turkey, calls that count as commercial electronic communications depend on the recipient’s consent in İYS, the national message management system. Speakline checks numbers against İYS in outbound campaigns and keeps calls within the hours you set. Collecting consent and keeping your contact list up to date remain your business’s responsibility.

The result of every call, such as reached, interested or call back later, is recorded with an outcome code. By comparing script variants you can see which conversation works better and adjust the next round of calls. Results can also be sent to your CRM or your own systems through the API and webhooks.

The agent can transfer the call to your team’s queue together with a summary of the conversation, so the operator doesn’t have to start from scratch. If no operator is free at that moment, a callback can be created for that person. You decide in the campaign script when a handoff happens and which queue the call goes to.