Speakline for restaurants is an AI phone assistant that answers reservation calls in Turkish and captures the date, time and party size. While your team looks after the dining room, common questions get answered, confirmation calls go out and special requests reach your staff.
Customer request
“I’d like a table for four on Friday at seven in the evening.”
Details captured
Next step
Checks availability when a booking system is connected. Otherwise, sends the request to the restaurant team for confirmation.
Example outcome
A reservation request with the date, time and party size.
Collect the preferred date, time, party size and special requests. Pass the details into your reservation workflow.
Answer questions using your restaurant’s approved opening hours, location and service information.
Call ahead to confirm plans, collect changes and route requests to your team.
Connect reservation availability before enabling automatic confirmations.
IntegrationsThese are the parts of the platform this industry’s calls and messages rely on most.
A Speakline voice agent is an AI phone assistant that greets your callers in Turkish, answers their questions and takes appointment requests. You configure it around your business, and when a person is needed the call moves to your team with a summary of the conversation.
Speakline messaging channels bring SMS, WhatsApp, Telegram, Messenger and your own API channel into one inbox, together with customer questions from Trendyol and Hepsiburada. The AI agent replies from your knowledge base, and your team steps in with the full history in view.
Explore the rest of the platform, from conversation to the next action.
Speakline Call Center is a cloud call center where AI agents answer first and hand the call to an operator, with a summary, when a person is needed. Queues, a browser-based operator desk, live monitoring and reports sit in one place, built for teams in Turkey.
Customer journey is the follow-up layer in Speakline that ties every call outcome to a clear next step. Capture interest and needs during the call, schedule retries and follow-ups for unanswered calls, and pass each lead to your team with its full context.
Speakline Campaigns are outbound call campaigns in which an AI voice agent calls a contact list you choose during the hours you set. Run appointment reminders, confirmations and reactivation calls from one place, with İYS checks built in, and compare the results.
Speakline integrations are the connection layer that sends call events and the details collected on each call to your CRM and business systems through an API and webhooks. After every call, the summary, outcome code and transcript reach your own workflows.
Yes. The Speakline voice agent answers reservation calls in Turkish and captures the date, time, party size and any special requests. If your availability system is connected, it checks for a free table; if not, it passes the request to your team for confirmation. No one has to leave the floor to answer the phone during a busy service.
Unlike a single member of staff, the voice agent can answer more than one call at a time; how many depends on the capacity of the phone lines you use. Calls the agent can’t resolve, or that need a person, are passed to your team with a summary. You decide in your call flow which calls stay with the agent.
Yes, using the information you approve. You add opening hours, address, parking, menu options or special-occasion arrangements to the knowledge base, and the agent answers from there. For anything that isn’t in the knowledge base, it can be set up to pass the question to your team rather than guess.
Yes. With an outbound campaign you can call guests before their booking to confirm they’re coming and hear about any changes or cancellations. Outcomes are recorded and changes are passed to your team. Calls only go out during the hours you set, so guests aren’t called at awkward times.
You configure the agent to collect only what a reservation needs, such as name, phone number, date and party size. If calls are recorded, the caller hears a KVKK notice first. Team accounts can be protected with two-step login, and our KVKK notice explains how personal data is processed.
We onboard new teams in under five business days, with your scripts and your numbers.