Beauty & wellness

A little more care, from the first call.

Speakline for beauty salons and spas is an AI booking assistant that handles appointment requests, reminders and rebooking. While your team focuses on the treatment in progress, it captures the service, the preferred specialist and suitable times.

Example workflow

An appointment request with the details

  1. Customer request

    “I’d like to book a haircut for tomorrow afternoon.”
  2. Details captured

    Service
    Haircut
    Preference
    Tomorrow afternoon

    Next step

    Collects the service and time preference. Checks a connected calendar, or sends the request to the salon to confirm a time.

  3. Example outcome

    An appointment request with the service and preferred time.

Use cases

Make room for the next appointment.

01

Booking enquiries

Collect the requested treatment, practitioner preference and suitable times.

02

Appointment reminders

Confirm plans in advance and give clients a way to share a change.

03

Rebooking requests

Reconnect after a visit and collect preferences for the next booking.

Connect your appointment system to support live scheduling and confirmations.

Integrations
FAQ

Questions from beauty salons and spas

How do beauty salons use an AI booking assistant?

To handle appointment requests, reminders and rebooking. The voice agent asks about the treatment, the preferred specialist and suitable times; if your booking system is connected it checks availability, and if not it passes the request to your salon to confirm a time. Your team no longer has to rush to the phone in the middle of a treatment.

Can it make appointment reminder calls?

Yes. An outbound campaign can call clients before their appointment to confirm they’re coming and take new preferences from anyone who wants to change. Cancellations and changes are recorded and passed to your team, so you can offer the freed-up slots to other clients. Calls only go out during the hours you set.

Can it call clients to rebook after a visit?

Yes. You can set up a reactivation campaign that calls clients after a set period and asks about their next appointment. Commercial calls go through İYS checks and are made only during the hours you choose. Preferences from interested clients are passed into your booking workflow so your team can confirm a time.

Can we manage booking requests that come in on WhatsApp?

Yes. WhatsApp, SMS, Telegram and Messenger messages arrive in one inbox on the same platform as your phone calls. The AI agent can answer common questions from your knowledge base, and booking requests are passed to your team. Requests made by phone and by message are followed up by the same people.

Is it complicated to set up for a small salon?

You don’t need technical skills to set it up. You add your services, opening hours and common questions to the knowledge base, then set the agent’s greeting and handoff rules in the dashboard. You can port your existing number or connect it. If you need a link to your booking system, we’ll plan it together during the demo.

Ship a voice agent this week.

We onboard new teams in under five business days, with your scripts and your numbers.

Start a pilot