Glossary

Number porting

Number porting lets a subscriber switch phone carriers while keeping the same number; in Turkey the process is governed by a BTK regulation.

Number porting means moving a phone number to a new carrier (operator) while keeping the number itself. In Turkey the process is governed by the Number Portability Regulation issued by the Information and Communication Technologies Authority (BTK). Under Article 6, geographic (landline) numbers, non-geographic numbers (such as 0850) and mobile numbers are all portable. Porting from one carrier to another takes place between fixed networks or between mobile networks.

How it works

Under Article 7, porting starts when the subscriber applies to the new (recipient) carrier, and it cannot be started without the subscriber's request. The recipient carrier passes the request to the current (donor) carrier, and once the process completes the number moves to the new network. The recipient carrier tells you which documents and timeline apply. The regulation has been amended since it was first published, so check the current text and ask your carrier about deadlines and conditions. For numbers starting with 444, ask the carrier that issued the number what applies.

Why it matters

Your number is on business cards, on maps and in customers' contacts. Porting lets a business move to a new provider without losing it. If you would rather not port, the alternative is to keep the number with your current carrier and connect the line to the new platform over a SIP trunk (BYOC). To avoid dropped calls, schedule the switch for a quiet period and keep a fallback plan ready.

In Speakline

With Speakline you can port your existing number, or keep it with your carrier and connect the line (BYOC). We work out together which route suits your number type and carrier; we compare the options in our guide to connecting your business number to an AI assistant.

Related terms

Bring your own carrier (BYOC)
BYOC lets a business keep its existing phone carrier and numbers while connecting its line to a cloud call center or voice agent platform.
SIP trunk
A SIP trunk is a virtual line that connects a phone system or call platform to a carrier's network over the internet using the SIP protocol.
Call forwarding
Call forwarding sends calls arriving at one number on to another, either always or only when the line is busy, unanswered or unreachable.

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