Announcement scripts

Turkish Holiday Phone Announcements for 2026–2027

15 phone and voicemail announcements for Turkish public and religious holidays, including Eid al-Fitr, Eid al-Adha and Republic Day, with 2026–2027 dates.

A holiday announcement is a short phone or voicemail message that tells callers, on days your business is closed, when you are closed, when you will reopen and what they can do in the meantime. This pack contains 15 ready-to-use announcements for Turkey's religious holidays (Eid al-Fitr and Eid al-Adha), national holidays, year end, annual leave or refurbishment closures, Ramadan opening hours, the half-day holiday eve, the busy period after a holiday and on-call routing. Religious holiday dates move every year, so the scripts use placeholders such as [Eve date] and [Reopening date]; the 2026 and 2027 dates are in the table below.

Holiday 2026 2027
New Year's Day Thursday 1 January Friday 1 January
Start of Ramadan (not a holiday) Thursday 19 February Monday 8 February
Eve of Eid al-Fitr, Ramazan Bayramı (half day from 1 pm) Thursday 19 March Monday 8 March
Eid al-Fitr, Ramazan Bayramı Friday–Sunday 20–22 March Tuesday–Thursday 9–11 March
National Sovereignty and Children's Day Thursday 23 April Friday 23 April
Labour and Solidarity Day Friday 1 May Saturday 1 May
Commemoration of Atatürk, Youth and Sports Day Tuesday 19 May Wednesday 19 May
Eve of Eid al-Adha, Kurban Bayramı (half day from 1 pm) Tuesday 26 May Saturday 15 May
Eid al-Adha, Kurban Bayramı Wednesday–Saturday 27–30 May Sunday–Wednesday 16–19 May
Democracy and National Unity Day Wednesday 15 July Thursday 15 July
Victory Day Sunday 30 August Monday 30 August
Republic Day (from 1 pm on 28 October) Wednesday–Thursday 28–29 October Thursday–Friday 28–29 October

Sources: the 2026 religious days, 2027 religious days, 2026 public holidays and 2027 public holidays lists published by Turkey's Presidency of Religious Affairs (Diyanet); the 1 pm start on holiday eves and on 28 October comes from Law No. 2429 on National Holidays and General Holidays. Dates are updated every year; last checked 2026-10-22. In 2027, 19 May falls on the fourth day of Eid al-Adha.

These scripts are written for English-speaking callers, such as international guests, patients or customers; the Turkish version of this pack is written for Turkish speech engines. Switch the announcement on at closing time and remember to remove it when you reopen. To avoid losing calls during the holiday, offer a voicemail option; in Speakline, a voice agent can take appointment requests and record messages during holidays and hand the call to an on-call operator when needed. If you record calls, keep your KVKK call recording notice in holiday announcements too. For everyday greeting and after-hours scripts, see the greeting and after-hours announcements pack.

Eid al-Fitr (Ramazan Bayramı), including the eve

Thank you for calling [Business name]. We are closed for Eid al-Fitr from 1 pm on [Eve date] until the end of the holiday. We'll be back on [Reopening date] at [Opening time]. If you like, leave your name and number after the tone, and we'll call you back on our first working day. We wish you a happy and peaceful Eid.

Eid al-Fitr, called Ramazan Bayramı in Turkey, marks the end of Ramadan and lasts three and a half days including the afternoon of the eve. For 2027: [Eve date] is Monday 8 March and the holiday runs from 9 to 11 March; if you close for the whole holiday, [Reopening date] is Friday 12 March.

Eid al-Adha (Kurban Bayramı), including the eve

Thank you for calling [Business name]. We are closed for Eid al-Adha from 1 pm on [Eve date] until the end of the holiday. We'll be back on [Reopening date] at [Opening time]. If you like, leave your name and number after the tone, and we'll call you back on our first working day. We wish you a happy and peaceful Eid.

Eid al-Adha, the Feast of the Sacrifice, is called Kurban Bayramı in Turkey and lasts four and a half days including the afternoon of the eve. For 2027: [Eve date] is Saturday 15 May, the holiday runs from 16 to 19 May and [Reopening date] is Thursday 20 May. That year 19 May falls within the holiday, so no separate 19 May message is needed.

Holiday eve: open until 1 pm

Hello, you've reached [Business name]. Because today is the eve of the holiday, we're open until 1 pm. After that we'll be closed for the holiday and back on [Reopening date]. How can we help you today?

Play this at the start of your greeting on the morning of the eve, while you are still open, so callers know to finish their business that day. Switch to the holiday announcement at 1 pm.

New Year's Day

Thank you for calling [Business name]. We're closed on [Day of week], 1 January, for New Year's Day. We'll be back on [Reopening date] at [Opening time]. We wish you a happy and healthy new year.

In 2027, 1 January falls on a Friday; if you are also closed on Saturday, give Monday as the reopening date.

National Sovereignty and Children's Day (23 April)

Thank you for calling [Business name]. We're closed on [Day of week], 23 April, for National Sovereignty and Children's Day, a Turkish national holiday. We'll be back on [Reopening date]. If you like, you can leave a message after the tone.

The holiday marks the opening of the Grand National Assembly of Turkey in 1920 and is dedicated to children. In 2027 it falls on a Friday.

Labour and Solidarity Day (1 May)

Thank you for calling [Business name]. We're closed on [Day of week], 1 May, for Labour and Solidarity Day. We'll be back on [Reopening date] at [Opening time]. If you like, you can leave a message after the tone.

In 2027, 1 May falls on a Saturday; if you are closed on Saturdays anyway, your usual after-hours message may be enough.

Commemoration of Atatürk, Youth and Sports Day (19 May)

Thank you for calling [Business name]. We're closed on [Day of week], 19 May, for the Commemoration of Atatürk, Youth and Sports Day, a Turkish national holiday. We'll be back on [Reopening date]. If you like, you can leave a message after the tone.

The day marks the start of Turkey's War of Independence in 1919. It falls on a Tuesday in 2026; in 2027 it is the fourth day of Eid al-Adha, so use the Eid announcement instead.

Democracy and National Unity Day (15 July)

Thank you for calling [Business name]. We're closed on [Day of week], 15 July, for Democracy and National Unity Day. We'll be back on [Reopening date] at [Opening time]. If you like, you can leave a message after the tone.

This is a day of remembrance, so the script does not use a celebratory greeting. In 2027 it falls on a Thursday.

Victory Day (30 August)

Thank you for calling [Business name]. We're closed on [Day of week], 30 August, for Victory Day, a Turkish national holiday. We'll be back on [Reopening date]. If you like, you can leave a message after the tone.

Victory Day commemorates the decisive battle of the War of Independence in 1922. In 2027 it falls on a Monday; if the closure joins a weekend, give Tuesday as the reopening date.

Republic Day (29 October, half day on 28 October)

Thank you for calling [Business name]. We're closed for Republic Day from 1 pm on [Day of week], 28 October, and all day on [Day of week], 29 October. We'll be back on [Reopening date] at [Opening time]. We wish you a happy Republic Day.

Republic Day marks the proclamation of the Republic of Turkey in 1923. Under Law No. 2429 the holiday starts at 1 pm on 28 October, and the law also requires private workplaces to close on 29 October; ask your adviser about rules specific to your sector. In 2027, 28 October is a Thursday and 29 October a Friday.

Year end: early closing on 31 December

Thank you for calling [Business name]. We're closing early at [Closing time] on [Day of week], 31 December, and we'll be closed on 1 January for New Year's Day. We'll be back on [Reopening date]. We wish you a happy and healthy new year.

31 December is not a public holiday in Turkey; closing early is your own decision. If you are closing for a year-end stocktake, say so in the first sentence.

Annual leave or refurbishment closure

Thank you for calling [Business name]. We're closed for [Reason for closure] from [Start date] to [End date], and we'll be back on [Reopening date]. In the meantime, you can reach us at [Alternative contact] or leave a message after the tone. Thank you for your understanding.

Fill in [Reason for closure] with "annual leave" or "refurbishment". For longer closures, decide in advance who will check messages and how often.

Ramadan opening hours

Thank you for calling [Business name]. During Ramadan, from [Start date] to [End date], our opening hours are [Opening days], [Opening time] to [Closing time]. Outside these hours, you can leave a message after the tone. We wish you a blessed Ramadan.

In 2027 Ramadan starts on Monday 8 February, and the eve of Eid al-Fitr is 8 March. Restaurants can add a line about iftar bookings, the evening meal that breaks the fast; see our restaurants page for booking flows.

After the holiday: busy period

Thank you for calling [Business name]. We're very busy after the holiday, so it may take us longer than usual to answer. Please stay on the line, or leave your name and number after the tone and we'll call you back in order. You can also reach us at [Web address]. Thank you for your patience.

Play this instead of your usual hold message on the first working days after a holiday. Calling back messages in order is how you recover requests missed during the holiday; see our article on missed calls and automatic callbacks. To confirm appointments that moved to after the holiday, use our appointment reminder call scripts.

On-call and emergency line

Thank you for calling [Business name]. We're closed for [Holiday name] from [Start date] to [End date]. For urgent matters, press one now to reach our on-call team, or call [On-call phone number]. If you have a medical emergency, please call 112 straight away.

For clinics, service centres and hotels that people may need to reach during holidays. 112 is Turkey's emergency number. Use a warm transfer so the on-call person receives the call with context; for clinic flows, see our healthcare page.

FAQ

Frequently asked questions

When are Eid al-Fitr and Eid al-Adha in Turkey in 2027?

According to Diyanet, Turkey's Presidency of Religious Affairs, in 2027 the eve of Eid al-Fitr is Monday 8 March, with the holiday on 9–11 March; the eve of Eid al-Adha is Saturday 15 May, with the holiday on 16–19 May. Each eve is a half-day holiday from 1 pm. Recheck the official source before publishing.

When should a holiday announcement go live?

Switch it on at closing time on the eve and remove it when you open on the first working day. A forgotten holiday message makes callers think you are still closed. If your phone system can schedule announcements, enter the start and end times in advance; otherwise, set a reminder and decide who will change it.

Should we offer an on-call or emergency line during holidays?

Yes, if your clinic, service centre or hotel provides a service people may need while you are closed. Add an on-call number or a keypad option to the announcement, and test before the holiday that someone really answers it. For medical emergencies, always direct callers to 112, Turkey's emergency number.

Can an AI assistant answer calls during holidays?

Yes. After an announcement saying you are closed, an AI assistant can take appointment requests, answer common questions or record a message, so requests are captured instead of piling up until after the holiday. Spell out in the assistant's instructions what it may and may not do during holidays, and always include the emergency sentence.

Related templates

  • Announcement scripts

    Phone Greeting and IVR Scripts: 21 Ready-to-Use Templates

    21 ready-to-use phone announcements: greetings, after-hours, lunch break, hold, voicemail, KVKK call recording notices and an AI assistant introduction.

  • Call scenarios

    Appointment Reminder Calls: 10 Ready-to-Use Call Scripts

    10 appointment reminder call scripts for clinics, salons, car service centres, hotels and restaurants, with opening, confirm, cancel, reschedule and handover.

Ship a voice agent this week.

We onboard new teams in under five business days, with your scripts and your numbers.

Start a pilot