Estimate how much revenue unanswered and unreturned calls may cost you each month, using your own numbers. The calculation runs in your browser: no sign-up, and your values are never sent anywhere.
Estimated yearly loss
₺475,200
This is an estimate and only as accurate as the values you enter. The loss is based on the average value of the transactions the unreturned calls could have brought in.
Your phone system or cloud PBX reports show inbound, answered and unanswered calls. Decide up front whether after-hours calls, busy signals and calls abandoned in the queue count, and use the same definition every time.
Compare the list of missed calls with the outbound calls made in the same period. If your team doesn't log callbacks, counting a few days by hand still gives you a starting value.
Use your CRM or booking records to see how many phone enquiries turn into a sale, appointment or booking. If you're unsure, start with a low value and treat the result as a range.
The calculator is a simple chain of six multiplications. No industry averages or hidden factors are added: the result comes only from the values you enter. Each step also shows the same calculation with the example values.
inbound calls per day × days a month you take calls
With the example values40 × 22 = 880
inbound calls per month × missed call rate
With the example values880 × 25% = 220
missed calls per month × share never returned
With the example values220 × 60% = 132
calls never returned × conversion rate
With the example values132 × 20% = 26.4
estimated customers lost × average transaction value
With the example values26.4 × ₺1,500 = ₺39,600
estimated monthly loss × period to calculate (months)
With the example values₺39,600 × 12 = ₺475,200
The calculator only counts transactions lost through missed calls that are never returned. The result does not include:
The result is only as accurate as the values you enter. The calculator uses no industry averages; it multiplies the numbers you give it. Read the result as an estimate of how big the missed call problem is for you, not as an exact loss.
The starting values are examples chosen to show how the calculator works. They are not data from any industry or business. The result becomes meaningful once you enter the numbers from your own reports.
No. The calculation runs entirely in your browser and the values you enter are never sent to a server. They are gone when you close the page.
Divide the number of inbound calls that ended without a conversation in a given period by the total number of inbound calls in the same period. Decide up front whether after-hours calls, busy signals and calls abandoned in the queue are included, and use the same definition every time.
There are two ways: miss fewer calls, and return the ones you miss quickly. An AI voice agent that answers during busy hours and after hours helps with the first; an automatic callback that collects unanswered calls in a list and calls them back helps with the second. Our article on missed calls covers both in detail.
Missed calls are hidden lost revenue. Learn the types, how to estimate the cost, ways to automate callbacks, consent rules in Turkey and the metrics to track.
We onboard new teams in under five business days, with your scripts and your numbers.